This article gave a really detailed and eye-opening explanation of China’s Social Credit System (SCS).
China Social Credit System Explained - How It Works [2025]
It described how the government uses a huge amount of data — from financial records to social behaviour — to monitor and score citizens and companies based on how “trustworthy” they are.
If you have a low score, you can be blacklisted, which means restrictions like not being able to book flights, limited access to education, or being blocked from certain jobs.
If you have a high score, you might get rewards like better loan rates or faster approval for public services.
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This topic really stuck with me after class because honestly, it’s terrifying to think about. The idea of being constantly watched and judged by the government based on everything you do — even small personal choices — feels like something straight out of a dystopian story. It made me realise how emerging technology — while it can bring so many good things — could also easily be used in harmful ways by governments or big companies to control people. Reading about this system made me think about the future too. I wouldn't be surprised if something similar crept into Western societies over time, especially as surveillance technology keeps getting more powerful and data collection becomes more normalised. What also really hit me was how small changes over time could make a system like this seem “normal” — where people might slowly give up privacy without even realising what they’re losing.
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This article from HENRY & CO. offers an insightful look into how service design can play a pivotal role in promoting sustainability. It emphasises that services, being inherently less material-intensive than products, have a unique advantage in reducing environmental impact. By adopting a circular approach, services can be designed to meet real needs while minimising waste and promoting resource efficiency.
Sustainable Service Design - HENRY & CO.
The article outlines several key areas where sustainable service design can make a difference: